Privacy Policy

• Freshsignal collects information submitted through contact and service request forms, including name, email address, phone number, preferred service, vehicle class and journey notes.
• Submitted information is used to respond to requests, prepare suitable mobility arrangements, coordinate chauffeur service and manage client communication.
• Freshsignal may use email or phone contact to clarify itinerary details, confirm service requirements and provide operational updates.
• Information is not sold to third parties.
• Operational partners may receive only the details needed to support a requested journey, such as pickup location, timing, route notes or vehicle requirements.
• Reasonable technical and organisational measures are used to protect submitted information from unauthorised access, loss or misuse.
• Clients may request correction or removal of submitted contact information by emailing freshsignal@company.my.
• Some information may be retained where required for administrative, safety, dispute handling or legal compliance purposes.
• This site may use cookies. Cookie choices can be managed through the cookie banner or browser settings.
• This policy applies from 2026 and may be updated when services, legal requirements or website functionality change.